Privacy Policy

1. Introduction

PersonalSupportWorker.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at personalsupportworker.com (the "Site"). This policy complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide when you:

• Use our contact form
• Subscribe to our newsletter or communications
• Interact with our services

This information may include:

• Name
• Email address
• Phone number
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing activities, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visits

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site:

3.1 Google Analytics

We use Google Analytics to analyze how visitors use our Site. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use this information to improve our Site and services.

Google Analytics collects only the IP address assigned to you on the date you visit the Site, not your name or other identifying information. For more information about Google Analytics, please visit: Google's Privacy Policy

3.2 Google AdSense

We use Google AdSense to display advertisements on our Site. Google AdSense uses cookies to serve ads based on your prior visits to our Site or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our Site and/or other sites on the Internet.

You may opt out of personalized advertising by visiting: Google Ads Settings

3.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience on our Site.

4. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve our Site
• Respond to your inquiries and provide customer support
• Send you information about Personal Support Worker programs, jobs, and resources
• Understand how users interact with our Site through analytics
• Display relevant advertisements
• Comply with legal obligations
• Prevent fraud and enhance security

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Google Analytics (website analytics)
• Google AdSense (advertising)
• Hosting providers

5.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security issues

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights Under Canadian Privacy Law

Under PIPEDA and applicable provincial privacy laws, you have the following rights:

• Access: You have the right to request access to the personal information we hold about you
• Correction: You can request that we correct any inaccurate or incomplete information
• Withdrawal of Consent: You may withdraw consent for us to use your personal information at any time
• Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided in Section 12 below.

8. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

9. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.